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    CBD Basics

    What is CBD?
    Cannabidiol (CBD) is a naturally occurring chemical compound found in the cannabis plant. CBD is non-psychoactive , which means it does not cause one to “get high” and there’s a growing body of evidence that it has a number of health benefits.

    What is Hemp? 

    Hemp is a strain of the Cannabis sativa plant species that is grown specifically for the industrial uses of its derived products. It is one of the fastest growing plants and can be refined into numerous commercial applications.  Although cannabis as a drug and industrial hemp both derive from the species Cannabis sativa, the hempplant is grown specifically for its higher CBD concentrationHemp has muchlower concentrations of THC and higher concentrations of cannabidiol (CBD), which decreases or eliminates the psychoactive effects.   

    What is THC? 

    Tetrahydrocannabinol, also known as THC, is the most prominent psychoactive component found in cannabis.  Usually associated with marijuana, it is responsible for the "high" that users feel when consuming cannabis. Because of its molecular structure, THC binds directly with CB1 receptors. When this bond is formed, the reaction creates signals that are sent to the brain, which results in the psychoactive effects of “getting high.”

    What is the Endocannabinoid System?
    The Endocannabinoid System (ECS) is the biological system which maintains homeostasis and balance in the human body. Endocannabinoid receptors are found throughout the body on the surface of cells in the brain, organs, tissues, and glands. Cannabinoids come from two distinct places: the body, which produces naturally occurring endocannabinoids, and the cannabis plant.

    Two cannabinoid receptors have been discovered by researchers: CB1 and CB2. CB1 is found in the central and peripheral nervous system, and the brain. CB2 receptors are predominantly found in the immune system and the gastrointestinal system where they regulate inflammatory responses in the bowels. CB2 receptors are also found in the brain, although not as densely as CB1 receptors. These receptors, a large part of the endocannabinoid system, play roles in regulating cardiovascular activity, appetite, mood, memory, and pain in the body.

    How do I use CBD?
    There are four primary ways to use CBD:

    1. Sublingual(hold under the tongue for 60 seconds)
    2. Ingestion
    3. Topical
    4. Inhalation

    We carry products to meet all four of these delivery mechanisms!

    What is the difference between the various types of CBD oil? 

    Cannabidiol oil comes in several types: Full Spectrum Hemp Oil, Broad Spectrum Hemp Oil, and IsolateThe contents of the refined extract are what determines if the CBD extract is full spectrum, broad spectrum, or CBD isolate. 

    CBD Isolate refers to an oil where only 1 compound is extracted, and it is isolated from other components. In the case of CBD isolate that means only cannabidiol is extracted and all other cannabinoids, terpenes, and oils are separated out. Isolate was the most often used form of CBD until a few years ago when scientists discovered that other cannabinoids and compounds may add additional benefits to CBD oil. 

    Full Spectrum is currently the most common type of CBD oil. Full spectrum CBD is an extract that contains all compounds found in the hemp plant, including multiple cannabinoids,terpenes, and natural oils. Full Spectrum is used commonly in CBD products because it contains various cannabinoids and compounds which work together to provide an enhanced effect, often referred to as the “entourage effect.” While Full Spectrum does contain other cannabinoids, the THC level must be below 0.3%. 

    Broad Spectrum is like full spectrum because it contains multiple cannabinoids in addition to CBD, but it does NOT contain any THC. Because Broad spectrum has a full cannabinoid profile like full spectrum, it can also provide the enhanced benefits of the “entourage effect.” 

    What is MCT oil? 

    MCT or medium-chain triglyceride oil is usually made from coconut or palm kernel oil. MCT contains medium-length chains of fats called triglycerides. Medium-chain triglycerides are easier for the body to digest due to the shorter length of the chain (the chain refers to the number of carbon atoms in the chemical structure). The way the body breaks-down and absorbs these fats may provide health benefits related to metabolic rate, fat oxidation, insulin sensitivity, and others. 

    Will CBD get me high? 

    No, CBD oil contains little to no THC, the active compound in Cannabis plant that has psychoactive propertieswhich is what gives the “high” feeling. By law, CBD products must contain less than 0.3% THC and some products have no THC at all.  Furthermore, CBD is specifically sourced from hemp plants that have high concentrations of active cannabinoids, but low amounts of THC. Quality hemp extracts provide all the benefits of CBD, but without the “high” attributed to THC. 

    Is CBD natural? 

    Yes, cannabidiol is naturally produced by the cannabis / hemp plantAlso, cannabinoids are naturally produced within the human body in order to work with the endocannabinoid system. The best process used to naturally extract the cannabidiol oil is call “super-critical CO2 extraction”. The Co2 extraction process ensures extraction of a pure, highly concentrated cannabidiol oil from the plant without using chemicals or solvents. Another benefit of CO2 extraction is that it kills any microbial bacteria, insect mites, mold, or mildew on the cannabis plant providing a cleaner, healthier CBD oil. 

    Therefore, CO2 extraction guarantees that your concentrates will not only be cleaner, but significantly healthier for your consumption. CO2 extracted CBD oil is also much better tasting and contains more robust cannabinoid and terpene profiles. 

    Can I use CBD in food preparation? 

    Yes, CBD oils are easy and effective when added to food. Many people use CBD oil in their salad dressings, smoothies, sauces, and garnishes. Many types of CBD often benefit from being warmed as it increases the effectiveness of cannabinoids. However, using CBD oilwhen cooking over high heat may affect potency and the amount of cannabinoids and terpenes in the oil. We recommend adding CBD as a garnish after you have finished the cooking process. 

    Will your products show up on a drug test? 

    Most drug tests are screening for the psychoactive component, Tetrahydrocannabinol (THC) not the presence of the cannabis plant derivatives.  By federal law all hemp derived products must contain less than .3% THC. Our CBD products contain little or no THC and are not likely to show up on a drug test. 

    Where should I store my CBD products?

    We recommend you store your products in a cool dark place.  Our products have a shelf life of 2 years.

    Does Palace Herbs ship to my state?
    Yes, we ship to all 50 states! You’ll receive a tracking # with your order that will allow you to know exactly when to expect your product. 

     Refund/Return Policy

    All products are sold with a thirty (30) day refund policy. If you are not satisfied with your purchase for any reason within thirty days after your purchase, then Palace Herbs LLC give you a full refund of your purchase price. Simply send an email to customerservice.cbdworkedforme@gmail.com, or fill out our contact form.

     Shipping Policy

    1. How long is processing, shipping, and handling? 
    Processing takes up to 2-5 business days not including the day you ordered sometimes sooner. Shipping takes up to 2-6 business days. This process can take up to about 1 full week. 
    Once your order is ready to ship, you will receive a tracking email. After receiving the tracking email, tracking activity will become available after 24 hours. 
    2. Can I make changes to my order? 
    Because we strive on processing and shipping items out as soon as possible, orders cannot be altered once payment is complete. 
    3. Are packages shipped on Holidays or Sundays? 
    4. How long does shipping take? 
    After your order is processed and tracking number is sent shipping takes about 2-3 days to receive. Please contact United States Postal Service if package is delayed.

    Once packages are dropped off at post office, we are NOT responsible for lost, stolen, or misplaced packages. Please contact the delivery carrier to file a report and have the carrier to identify next steps to recover your package. Please note that we are not responsible to complete the action to recover your package.

    For your convenience please do not wait until the last minute to place your order. If you have a deadline, hair appointment or other engagements it is always wise to order far enough in advance to allow for unanticipated holidays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. Our customers will be provided with a tracking information as soon as the order is shipped. We do not offer refunds or credit on shipping charges.

    Due to an increase in fraudulent purchases, we are not able to change or switch addresses under any circumstances. The billing and shipping must matching order to avoid any potential fraudulent activity.

    International customers (outside of USA) are responsible for all import duties, customs, and local taxes charged by your country. As we are unable to advise the amount of what these fees might be, we recommend you to contact your country’s custom office or tax agent for respective charges and rates on a package coming outside of your country.

    NOTE: On very rare occasions international shipping to some countries can take 4-6 weeks. Even more for slow-to-ship countries. We are not responsible for any delays caused by destinations country’s customs clearance processes. Shipping to certain countries may require additional shipping fee’s due to the geographical location.


    Your order will normally be shipped via USPS to the address you provide. Tracking numbers are sent to your email address as soon as soon as a shipping label is created. If you do not receive a tracking number, please let us know. Use your USPS tracking to track your package in transit. Incomplete or incorrect address information is the major cause of shipment delays. Please check the address information on your order. Make sure you have included ALL the information (address, apt#, etc.) needed to deliver your package.

    Due to problems with missing shipments and fraud attempts, we ship all packages with SIGNATURE CONFIRMATION. Meaning, someone must be there to sign for the package. USPS will usually make several attempts to deliver your package. They may also leave a notice of their attempts to deliver at the delivery address and give you a telephone number to call for pick-up or to arrange an alternate delivery. It is the customer's responsibility to arrange for package pick-up, if necessary. No refunds will be issued for refused or abandoned shipments.


    If you have tracked your package and there is a discrepancy in delivery information or it has been lost in transit please contact us by email immediately. We will contact USPS right away and initiate a trace for your package and have them start an investigation. This investigation can take up to 8-10 business days but we cannot control how long it may take. If it is determined that your shipment has been lost, a replacement will be sent pending USPS's investigation results. If the product comes returned to us as undelivered, we will contact you and re-ship the item at our expense depending on the situation. Palace Herbs LLC will not resend or refund a package that shows DELIVERED on USPS tracking.



    Our mission is to help EVERYONE DISCOVER the many benefits of CBD/Cannabidiol for themselves, wherever they may live, in an affordable, safe, and discreet manner.

    We are excited to offer a full range of CBD products including CBD oil, tinctures, capsules, sprays, edibles, topical products, E-juice, and even CBD for pets!

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